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Using Mackin's custom color-coded reading bags, we motivated our students to maintain perfect attendance during our Extended School Year. Over 6,000 students were thrilled with the chance to take home their very own backpack full
of leveled books … to continue the education process throughout the summer.
— United ISD,Laredo, TX
"Great job! Leveling and processing the books was great. Saved us time. The proposal of books gave us a list we can keep to order future books.
Loved everything!"
— Autumn Montgomery, Ralston Elementary School, Golden, CO
"Mackin Classroom Services offers such a time-saving gift for any teacher looking for high-quality literature selections aligned to textbooks or unit themes.
Mackin researches and finds what you need."
— Pat Bodenstab, St. Paul, MN
"When we placed our large bilingual classroom orders with Mackin, we knew they were competitively priced and could fill our order, but we never realized the superior service they would offer us, too. They color-coded and labeled each grade level and classroom set individually because they knew it would make our process easier."
— Denver Public Schools,Denver, CO
"Opening a new school can be a very big task, but
Mackin and our rep made creating a leveled book room an easy process. Thank you so much!"
— Mary Fitzgerald, Parker, CO
"I am a first-year teacher in a "bare-bones" K-2 LD classroom. It was a relief when my school librarian referred me to Mackin. They chose low-level readers with high interest for my students. My students love the selections and are more eager to read."
— Jill Mathenia, Belleville, IL
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I recently had a collection analysis done by Mackin Educational Resources, who wrote a 2-year plan for my media center. Since then I have purged over 1,000
books from the recommended weeding list I received & have bought $11,500 worth of new materials.
— Mary Craig, Milton, WA
"Thank you so much for the lists I requested. You used the data from the collection analysis well, finding books that would help fill the gaps in our collection. You listened carefully to what I specifically wanted in terms of a variety of reading levels, positive reviews, and publication dates. I was very impressed with the titles you chose, and was able to spend my money efficiently and effectively.
The time you saved me is invaluable."
— Amy Baumgart, Milwaukee Public Schools
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Working with Mackin has helped keep our collection fresh and relevant. With its user-friendly website and its collection analysis feature, ordering is fast and efficient, and its staff is always ready to answer any questions or concerns."
— J. Patrick Reilly, Cypress, TX
"After getting my Mackin collection analysis, I put it aside and wondered when I would get to do something about it. A few days later, a Mackin rep contacted me and we went over the analysis. She asked me on what areas I would like to concentrate and then posted to my log-in several lists of suggested titles that would help round out my collection. It's been great to use those lists as I develop my book order. It's been a
real librarian life-saver!"
— Karen Swanson, Mansfield, TX
"Thank you so much for sending the collection analysis book. I think the graphs especially will be very helpful in communicating with my principal. Having a detailed listing of all the books that probably should be weeded is a real blessing! It makes the process of eliminating such a large number of books easier for my administration to understand. If anybody complains about how many boxes of old books are leaving the library, I can just show them your list. It is great to be able to show another opinion to back up mine. Thanks for all your help!"
— Zandra Swenson, Waco, TX
"I am so glad that we are able to use Mackin's collection analysis tool because it will be invaluable in tracking our progress for reporting, etc. Thank you again for all of your help in setting this up for us.
I wish we would have found Mackin a long time ago!"
— Julie Miller, Fort Jackson, SC
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I continue to be impressed by the customer service Mackin provides - not just with the representatives (who become the "face of Mackin" for us) but also all the wonderful folks who answer the phone, who help me stagger through on-line questions, who help with book selection with great
personalized list suggestions, and you who catch the errors I've made. Thank you all for looking out for me!
— Karen Knudson, Lakes High School, Lakewood, WA
"I loved working with Mackin this year. The books that came in were in beautiful condition and the boxes were easy to unpack. Pricing is extremely fair and I received a lot of books for my book budget. My work was recently reviewed by an international Baccalaureate Committee. They told me that I had done a terrific job collecting for the program and that I had made it easy for them to assess all of the other parts of the library requirements. Mackin resources were a big help in this arena. Mackin made a point of being in touch with me regarding questions about the orders. Running a library is solitary work professionally and I appreciated the professional contacts.
I can't say enough good things about the services that I received from the Mackin team."
— Kristine Parsons, Betty H. Fairfax High School, Laveen, AZ
"I am extremely impressed with Mackin's customer service via email, phone and all-together. I received an email informing me of a shipment that is due to arrive and the attachment was the PO# along with the order book list making it very easy for my record keeping.
THANK YOU very much for your excellent customer service."
— Zinnia Bayardo, Esparza Accelerated Elementary School, San Antonio, TX
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I recommend Mackin for their personal service. When you call Customer Service, the first person you talk to can access your account and help you right away. You don't get transferred around, have to repeat your information, and then be told that they can't help you.I am also impressed with Mackin's cataloging. The records are very complete. I spend much less time on them when I order from Mackin."
— Melissa Neace, Elgin, IL
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I am very impressed with the personal attention given to any question I have. I feel great knowing I am going to be speaking with someone each time I call."
— Shannon Jordan, Fort Worth, TX
"Mackin does a fantastic job of editing each call number so that it includes the Cutter Numbers that I still need in my collection. I have had LOTS of phone calls in to Mackin to ask for a variety of help. They are always extremely professional and prompt at getting me exactly what I need. And if it's not right the first time, they always fix it until it is."
— Sue Wiater, Nekoosa School District, WI
"Ordering books through Mackin is an all-around positive experience! It is impossible to choose a favorite feature. The website makes book selection fun. But the very best 'feature' of Mackin is the people. When I call Mackin I am immediately directed to the person who can help me. I mentioned to my sales rep that I needed to update part of the high school collection and very quickly received an e-mail with directions for doing a collection analysis and shortly after that there was a list of recommended titles in my Inbox. My order was on the way in a flash!
Thank you Mackin for making my life easier."
— Gloria Young, Pittsville, WI
"Last spring, I was given additional funds to spend on books; however, I needed to spend the funds and secure an advance invoice on that day. I contacted Mackin, talked to a person rather than a recording, and you were able to do what needed to be done. The books arrived when they were supposed to, with the correct automation specification, at the "do not exceed" price we specified. Representatives from your company kept in contact with me by email, and always promptly responded to my questions. Making helpful customer service representatives available to your customers made me a Mackin customer initially. Your website, selection tools, product quality and number of titles will keep me a customer."
— Linda Birchett, Welling, OK
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"Mackin’s Funds4Books program is the easiest fundraiser I have ever used! No cumbersome paperwork — before, during, or after — no kids going door-to-door, no money to count nor accounts to reconcile, no complaints about products being of poor quality, etc. I would recommend this program without reservation to all
of my librarian friends who need to supplement their collection development budgets. What a breeze!"
— Donna Miller, West Middle School, CO
"My school participated in the Funds4Books program.
In addition to meeting above 100% of my fund raising goal, the program was extremely simple to use. With Funds4Books, donors had the ease of a website to make the donation. Instead of tracking checks, donor information and preferences, all I needed to do was check the website periodically and all of the donor information, including bookplate inscriptions, was at my fingertips. Most importantly, I could debit the funds directly from Mackin. Everyone at Mackin is extremely helpful and accommodating when I have questions.
Without a doubt, Mackin has the best customer service."
— Jennifer Jaeger, St. Martin's Episcopal Preschool, Houston, TX
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The fact that 100 percent of every donation comes right to the library is truly amazing and sets it apart from other fundraising programs. Even more importantly, the books are labeled and shipped for free, and it doesn't require staff or volunteer time."
— Loni Niles, Wadena-Deer Creek School District, MN
"This was, by far, the easiest fundraiser I have ever done. The customer service from Mackin was superb and made it nearly foolproof.
I never felt like I was out on my own from start to finish."
— Susan Grigsby, Elkins Pointe Middle School, GA
"Mackin is a great company to work with. Always someone available to answer questions and help with problems.
Funds4Books was easy to set up and they took the work out of handling donations."
— Heather Johnson-Mills, Eastern Randolph High School, NC
"Mackin's Funds4Books is a great fundraising strategy for libraries. The professionally prepared promotional materials are easy to use and make your time investment minimal.
I am amazed at how simple it was to set up and run."
— Rosemary Knapp, Camas High School, WA
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Just wanted to say how much I LOVE Mackin's Live Chat! A
real person answers your questions almost instantly! Saves time and frustration.
— Cindy Bishop, Rebecca Creek Elementary, New Braunfels, TX
"I love Mackin!
The quality of Mackin books is first-rate. I love the Mackin binding. The service of Mackin is reliable, consistent, helpful, and friendly. In this day and age of technology, it is nice to be able to access Mackin through the web. But it is more important, to me, to be able to pick up the phone and immediately be able to speak with a "real-live person". Also, the services Mackin offers, such as Compendium and a database that aligns the books to the Standards of Learning for my state, is a wonderful asset. Free records and free shipping are just an added bonus."
— Allyson Watkins, Virginia
"Year after year, order after order, Mackin is my source for great online selection tools, terrific fill rates, responsive and friendly customer service, excellent cataloging, and collection analysis tools that fuel my efforts to advocate effectively for my library program. Mackin makes a difference in my process for selecting resources, and building the collection. Mackin makes a difference by helping me use my time wisely.
Mackin makes a difference in meeting the reading needs and interests of my students. Thank you, Mackin."
Nina Levine,Cortlandt Manor, NY
Making current
Amazing library
Collections for
Kids who enjoy
Information and
Need plenty of books.
— Debbie Farynowski, Columbus, OH
"In the past, I placed orders from approximately five different vendors. However, now I spend 95 percent of my yearly book budget with Mackin. I have found that Mackin has met and far exceeded my expectations as a book vendor. My sales rep provided me with not only excellent service but that rare personal touch that means so much to me as a customer.
Thank you for a wonderful product and a special thank you for a sales representative that goes the extra mile for her customers. I look forward to a long relationship with Mackin as my number one vendor for book orders."
— Cynthia Miller, Fort Zumwalt North High, MO
"I 'showed off' my great
new section from Mackin, and how your FREE processing allowed me to get the books stamped and out to the students the same day I received them — (in a year of budget cuts & without an assistant). They were amazed!"
— Marilyn Byrum, Greenbrier, TN
"The Mackin employees are all so friendly and very attentive to your order. It's a company that makes librarians feel special."
— Alison Freeland, Keysville, VA
"I am extremely satisfied with the Mackin order. We had great savings, and I am very impressed with the jacket covers on the books. I hope that we will have money available to order from you again. Mackin is definitely at the top of my list."
— Norma Spokowski, Williamsburg, VA
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"Just wanted to let you know how much I enjoyed receiving my first shipment of
Mackin Select. The books were great selections and, of course, arrived all ready to go!
I am so glad I elected to purchase this subscription and I'll tell all my colleagues how wonderful it is."
— Lisa Arbogast, Frances Hazel Reid Elementary, Leesburg, VA
"My high school is brand new and
Mackin Select has been great in helping me to build up my collection. I have been receiving the monthly shipments on time. The selection is very diverse, incorporating fiction and nonfiction."
— Liz Folds, Ridge Point High School, Missouri City, TX
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Happy Librarian Testimonials [PDF]
Mackin was such a tremendous help setting up my new library. The reps and all the staff at Mackin were always eager to help me understand the process of opening a new school. My questions and
concerns were answered immediately. The service was friendly and very customer oriented.
— Elizabeth Bachner, Cheatham Elementary, Allen, TX
"My county has primarily used Follett for Opening Day Collections, so when Ryan Thomas called me I really had no intention of even thinking about another company. Thanks to his gentle persistence, I agreed to meet with him in person. His presentation overwhelmed me, and I was offered so much more by Mackin. It almost sounded like one of those "too good to be true" offers. Although I was anxious about it, I went out on the proverbial limb ... and I'm so glad I did.
Mackin delivers everything they promise!"
— Angela Dallis, Grovetown, GA
"Mackin promised us a great experience and they came through. Their book list compilation has more titles than other companies for the same price."
— Mike Grein, Palm Springs, CA
"Mackin's customer service is super. I had excellent suggestions from the Collection Development service and my sales representative went out of his way to be sure I had everything on the shelves ASAP."
— Elise Orell, Albuquerque, NM
"Mackin has superb customer service. Anytime I had a question or problem, I was always helped and walked through the process. Emails or questions were always answered within 24 hours. The quality of the books was excellent and the website was very helpful.
Overall, the best customer service I've dealt with."
— Zandra Lopez, Austin, TX
"Once again, Mackin was there to help the Ennis Libraries with a difficult task! The Opening Day Collection team did a super job in guiding us as we prepared to split one collection and build an opening day collection on the basis of that split. It would have taken untold man hours for us to this on our own. With Mackin at our side, this task was accomplished in record time. As a result, we were able to open our new library with beautiful new books and the beginning of a well-rounded collection. Not only am I looking forward to continuing this relationship with Mackin, but I know they will be the first to be called when we open another new library in August!"
-Donna Montgomery, Ennis, TX
"I was impressed with the professional, courteous, and efficient manner the Mackin representatives exhibited. They responded to all of my questions and needs in a timely manner. From the initial development of the collection to the last book being shelved, I was pleased with the experience I had with Mackin!
They have a customer for life!"
— Judy Leleux, Silsbee, TX
"Our experience opening a new library with Mackin couldn't have been better. Almost every book a student or teacher asked for is here. Their expertise was very much appreciated. I would highly recommend Mackin and their services!"
— Brad Bahns, Sherwood, OR
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Thanks, Mackin, for getting the ALA Awards list up so quickly and having the list ready to order. Your website is still the best, your prices are very competitive, and of course, the
service is OUT OF THIS WORLD. Congrats on the 2010 Small-Business recognition, too.
— Sharon Lapensky, Plymouth Creek Elementary, Plymouth, MN
"Mackin's website is easy to use and fast — I can easily save lists for later or place an order in minutes."
— Michelle Ohnstad, Carlsbad, CA
"Your online catalog is a huge timesaver. I like having the book reviews, number of pages, recommended grades and pictures. I also like being able to work on lists at home or school. And
your TitleMatch feature is wonderful because I can see what I already have on my lists so there aren't any duplicates. Again, it saves me time."
— Karen Knudson, Lakewood, WA
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Mackin is always on my desktop for easy access. Whenever I have a new book, or one with which I have questions, I refer to Mackin's online book reviews. The site provides easy access to much of the information librarians use. Services such as collection analysis, ease of processing and cataloging, and having an extremely helpful and friendly staff are reasons I have become a loyal customer."
— Julie Hitt, Westport, WA
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