Contact Us

We are eager to answer any questions you may have. Customer Service is available 7:30 a.m. to 5:30 p.m. CST, and a real person will
answer the phone 24 hours a day. We look forward to hearing from you.

 
Mackin Library Media Services
3505 County Road 42 West
Burnsville, MN 55306
Map & Directions

Phone: 952.895.9540
            800.245.9540
Fax:     952.894.8806
            800.369.5490

Customer Service
    customerservice@mackin.com

General Questions
    mackin@mackin.com
Collection Analysis Questions?
    caps@mackin.com
Opening Day Collections Questions?
    odc@mackin.com
Suggestions?
    suggestions@mackin.com
Bids and RFPs
    bids@mackin.com
Quote Requests and Price Estimates
    quotes@mackin.com

 
Ryan Thomas
National Sales
507.358.8540 (or) 800.245.9540
ryan@mackin.com
Burnsville, MN
 
Larry Parsons
Washington/Oregon Consultant
cell 360.244.0914
larry.parsons@mackin.com
Long Beach, WA

 
Susan Grimes
Texas Consultant
817.847.0420
cell 817.233.4071
susan.grimes@mackin.com
Fort Worth, TX
 
Dianne Meyer
Houston/SE Texas Consultant
281.961.4215
dianne.meyer@mackin.com
Houston, TX

 
Joanne Richards
N. Florida Consultant
cell 352.217.6906
joanne.richards@mackin.com
The Villages, FL
 
Bob Dearen
S. Florida Consultant
800.397.2798
cell 954.328.3226
bob.dearen@mackin.com
Coral Springs, FL

 
Matt Faber
Wisconsin Consultant
cell 612.990.0867
matt.faber@mackin.com
Winona, MN
 
David McPhee
Arizona / New Mexico
cell 719.330.2510
david.mcphee@mackin.com
Colorado Springs, CO

 
Todd Blackmoore
California/Nevada Consultant
cell 916.759.3035
todd.blackmoore@mackin.com
Sacramento, CA
 
Laura Hammerschmidt
Missouri Consultant
cell 314.640.5699
laura.hammerschmidt@mackin.com
Wildwood, MO

 
Alesia Stevenson
Virginia/North Carolina/Maryland Consultant
cell 252.432.5583
alesia.stevenson@mackin.com
Henderson, NC
 
Bobbi Craig
No. Colorado/Wyoming Consultant
cell 303.917.2765
bobbi.craig@mackin.com
Broomfield, CO

 
Tuan Nguyen
Northeast Texas Consultant
cell 214.403.3426
tuan.nguyen@mackin.com
Flower Mound, TX
 
Connie Cravens
Oklahoma Consultant
cell 405.387.9523
Toll-free in OK: 800.387.9524 Connie.Cravens@mackin.com
Newcastle, OK

 
Conferences & Trade Shows
Check below to see which upcoming conferences and trade shows we will be attending in your area. Please remember to stop by our booth and visit us. We'd love to meet you!
Upcoming Trade Shows
 

Minnesota Support Team

Call us at (952) 895-9540 or (800) 245-9540
Email: mnsupport@mackin.com

Team Leader
Nancy Johnson nancy@mackin.com

Sales Account Mgr
Laura Dauffenbach laura.dauffenbach@mackin.com

Sales Account Mgr
Brian Cretzmeyer brian.cretzmeyer@mackin.com

Customer Service
Judith Christianson judith@mackin.com

Opening Day Collections
Ann Weber ann.weber@mackin.com

Collection Analysis
Maureen Sinkler maureen.sinkler@mackin.com

Collection Development
Tracey Luehrs tracey.luehrs@mackin.com



Herbie Thorpe
Louisiana / Mississippi / Alabama Consultant
herbie.thorpe@mackin.com
985.807.7545


Misty Thorpe
Louisiana / Mississippi / Alabama Consultant
misty.thorpe@mackin.com
985.792.1824


James Taylor
Mississippi / Alabama Consultant
james.taylor@mackin.com
205.617.7735

Herb Thorpe
Louisiana / Mississippi / Alabama Consultant
herb.thorpe@mackin.com